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Terms & Conditions

Effective Date: 27 July 2026
Last Updated: 27 July 2026

Welcome to Doctor Health. These Terms & Conditions govern your use of our website and the purchase of our products. By accessing our website or placing an order, you agree to these Terms & Conditions.

1. Acceptance of Terms

By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

2. Products

Doctor Health offers premium hair care products, including but not limited to:

  • Hair Growth Shampoo

  • Hyaluronic Acid Conditioner

  • Hair Growth Serum

  • Hair Care Combo Packs

Product images are for illustration purposes only. Actual packaging, colour, or appearance may vary slightly.

3. Product Information

We make every effort to ensure that product descriptions, images, pricing, and availability are accurate. However, errors may occasionally occur. Doctor Health reserves the right to correct any errors, update information, or cancel orders if necessary.

4. Pricing & Payments

All prices are displayed in Indian Rupees (₹) and include applicable taxes unless otherwise stated.

We accept secure online payments through authorised payment service providers.

Doctor Health does not store your credit card, debit card, or banking information.

5. Orders

Once an order is placed, you will receive an order confirmation.

Doctor Health reserves the right to refuse, limit, or cancel any order due to:

  • Product unavailability

  • Incorrect pricing

  • Suspected fraudulent activity

  • Incomplete or inaccurate customer information

  • Any other legitimate business reason

If your order is cancelled before dispatch, any eligible payment will be refunded.

6. Shipping

Orders are processed and dispatched according to our Shipping Policy.

Delivery times are estimates and may vary due to courier delays, weather conditions, festivals, public holidays, or circumstances beyond our control.

7. Return & Refund Policy

Due to hygiene and safety reasons, all Doctor Health products are non-returnable and non-exchangeable once delivered.

If you receive:

  • A damaged product

  • An incorrect product

  • A defective product

Please contact us within 48 hours of delivery with your order number and clear photos of the product and packaging.

After verification, we may provide a replacement or another suitable resolution.

8. Product Usage

Our products are intended for external use only.

Please read the instructions carefully before use.

If irritation or discomfort occurs, discontinue use and consult a qualified healthcare professional.

Avoid contact with eyes.

9. Individual Results

Hair care results may vary from person to person depending on individual factors such as hair type, scalp condition, lifestyle, genetics, diet, and consistency of use.

Doctor Health does not guarantee identical results for every customer.

10. Intellectual Property

All content on this website, including text, images, graphics, logos, icons, product descriptions, and designs, is the property of Doctor Health unless otherwise stated.

No content may be copied, reproduced, distributed, or used without prior written permission.

11. Prohibited Use

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt to interfere with website security.

  • Upload malicious software or harmful code.

  • Misrepresent your identity.

  • Copy or misuse website content without permission.

12. Limitation of Liability

Doctor Health shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products, except where required by applicable law.

13. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

14. Changes to Terms

Doctor Health reserves the right to modify these Terms & Conditions at any time.

Any updates will become effective once published on this website.

15. Governing Law

These Terms & Conditions shall be governed by the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts in [Your City, State].

16. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Doctor Health

📧 Email: support@doctorhealth.online

📍 Address: 1103 Highway city kanpur uttar pradesh india 208021